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Strategic Partners

For an Organization to achieve the mandate in providing continuous innovative services and facilities for its Exporters and Customers, by pursuing Mutual Agreements and MoUs with local and International private or government entities by selecting Strategic Partners through particular criteria to achieve the effectiveness of partnership:

  • Encourage companies to join DE Membership & Improved delivery of Export services.
  • Support DE members by providing International Market Information to meet the exporting needs to international markets.
  • Learning/Benchmarking/training and /or access to trade/business information.
  • Mutual cooperation, promotion, facilitation & Advocacy.
  • International on-the-ground support.
  • Provision of value added export services to Dubai Industries & Exports and/or DE members.

For Further information please contact Export Initiatives & Partnerships Department on +971 4 4455310

Emirates Development Bank

EDB’s mission is to support the UAE's economic diversification by enabling SMEs and Large Corporates in the national priority sectors through a ray of financing solutions and products. The Bank has launched its new strategy positioning it as a key facilitator of the recently announced Operation AED 300bn 10-year industrial strategy unveiled by the UAE Government.

For more information, please visit: 

Dubai Trade

Dubai Trade is the premier trade facilitation entity that offers integrated electronic services from various trade and logistics service providers in Dubai under a single window. It underlines Dubai's position as the ideal base for trading across borders with its unique geographical location, excellent infrastructure and seamless processes across the private sector and government agencies.

Dubai Trade integrates the major stakeholders in the trade and logistics operations including DP World, Dubai Customs, and Economic Zones World.

The Dubai Trade portal offers a single window to the online services of its stakeholders and provides a streamlined flow of services designed around customer needs and targeted at customer satisfaction.

Dubai Trade offers service and business excellence with its customer centric strategy at the core of its operations, a value that you will feel in each and every service you access in the portal. With the growth pace of Dubai as a driver, Dubai Trade will always be on a fast-moving path towards achieving it's stated vision.

Dubai Trade Vision:

Dubai Trade is driven by its vision to "Transform the end-to-end trade supply chain and establish Dubai as the leading trading & logistics hub of the world."

Dubai Trade Mission:

The mission of Dubai Trade is "To make trade easier, faster and cost effective for all stakeholders through continued improvement of processes and application of technology."

Dubai Trade Strategic Goals:

  • Establish Dubai Trade to be the single window for trade in Dubai
  •  Increase customer adoption of all key transactional e-services on Dubai Trade Portal.
  • Establish a seamless and streamlined trade facilitation process.


Dubai Customs

Dubai Customs is one of the largest contributors to the economic life of the emirate. It adopts the "development and modernization" program, which paves the way towards achieving the vision of Dubai Customs as "a pioneering customs department in the world", and obtaining its general goals that it aspires to through services which includes: Registration and licensing, Customs clearance, and Issuing certificates and trade statistics reports.



"Dubai Multi Commodities Center" was established mainly for trading; which strengthens the role of the Emirate of Dubai as a leading center for international commodity trading and the fastest growing free zone in the world. They regulate, promote, and facilitate trade across a range of goods from gold, diamonds, and precious metals to tea, food, and industrial materials. Today, as home to major multinationals and start-ups, they connect a large number of businesses with the world-class services, leading infrastructure, and vibrant community in order to achieve growth and prosperity of their businesses.



For more than 130 years, companies around the world have depended on Intertek to help ensure the quality and safety of their products, processes and systems.

Intertek is an industry leader with more than 44,000 employees in 1,000 locations in over 100 countries. We deliver Total Quality Assurance expertise 24 hours a day, 7 days a week with our industry-winning processes and customer-centric culture. Whether your business is local or global, we can help to ensure that your products meet quality, health, environmental, safety, and social accountability standards for virtually any market around the world. We hold extensive global accreditations, recognitions, and agreements, and our knowledge of and expertise in overcoming regulatory, market, and supply chain hurdles is unrivalled.

Government & Trade Services (GTS)

Intertek helps governments, customs, and national standards organisations improve the compliance of imports with safety standards, protect import duty revenues, and secure the international supply chain.

Our expertise and Conformity Assessment Programs help ensure imported goods meet safety and other standards. Our worldwide network of offices delivers rapid inspection, certification, and shipment valuations. Our verification services provide the assurance you need for engaging in international trade.

Countries that are looking to raise their economic profile, protect their environment and its citizens, implement and execute imported goods assessments.

Intertek is a leading provider in Testing, Inspecting and Certification accredited worldwide by governments, commercial organizations, co-operations, importers and exporters in facilitating trade.

Contact Point for DE & its Exporters:

Shereen Alasmar

Regional Sales & Marketing Manager, GTS Middle East Government & Trade Services

Direct: +971 4 3178218

Mobile: +971 56 9912923

Office: 971 4 3178777

Fax: +971 (4) 3316883



Intertek International Ltd Dubai Branch

Millennium Plaza Tower, 14th Floor

Sheikh Zayed Road

P.O. Box 26290

Dubai, U.A.E.


Jebel Ali Free Zone

Jebel Ali Free Zone (Jafza) is one of the world's biggest developers of Economic Zones, Logistics and R&D driven industrial parks. Jafza is built over an area of 48 square kilometres and it ranks among the world's largest and the fastest growing free zones.


Dubai Statistics Centre

Dubai Statistics Centre is a Government of Dubai entity solely responsible for collecting, analysing and disseminating statistical data for the Emirate. The centre specialises in the construction of a modern and comprehensive statistical system with world-class standards and practices.


Dubai Airport Free Zone

Dubai Airport Free Zone offers investors one of the most attractive incentive packages to help them expand and grow in a city known not only as a melting pot of world civilisations but also as a gateway to markets exceeding half of the world's population.


Dubai Internet City

Dubai Internet City (DIC) is the Middle East and North Africa's largest information and communications technology cluster. DIC hosts a dynamic international community of IT companies as well as a number of growing enterprises, entrepreneurships and ventures.



SGS Gulf Ltd. is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world.

SGS Gulf ltd. has extensive accredited testing facilities in the region for Food chemical, Microbiological, Pesticides & Cosmetics (chemical & microbiological), Mineral, Environmental, Oil Gas & Chemicals.

SGS Gulf Ltd. is an authorized Certifying body for:

  1. Mandatory Certificate of Conformity for exports to Saudi Arabia, Kuwait, Egypt, Kenya, Tanzania, Uganda, Burundi, Nigeria, Cameroon, Gabon etc.
  2. ESMA-ECAS & EQM Product Conformity certifications for various product scopes in UAE like Low Voltage Electrical Devices, Personal care & perfumes, Food contact material etc.
  3. GSO- G Mark Certification for Low Voltage Electrical Devices & Toys
  4. ESMA - Halal Certification

Contact Point for DE & its Exporters:

Mr. Rajesh Mehta

Operations Manager


Mobile: +971 50 658 9894


Dubai Free Zones Council

Dubai Free Zones Council was established in 2015 by Decree No. 13 and it aims to enable Dubai's Free Zones in becoming a leading global destination for investment and a key contributor to the Emirates strategic goals. It provides a platform for seamless collaboration amongst Free Zones in order to enhance their performance and global competitiveness.

Contact Point for Dubai Exports' Members:

Mr. Shiban Haithem

Position: Coordinator


Mobile: +971561650220 / Office: +9714 5015551


Etihad Credit Insurance Company

ECI is the United Arab Emirates' national credit insurance agency, as a result of an initiative by the UAE Federal Government in late 2017, mandated to secure national export credit, and support the export and re-export of UAE goods, works, services, and the foreign investments of the UAE companies, through the provision of a range of export credit, financing and investment insurance products. This project formed one of several measures drawn up to accelerate and sustain National Economic Diversification and Development.

ECI offers value added services to Dubai Exports' Members:

  • Dedicated Account Manager.
  • Free information/updates on Credit insurance.
  •  For Selected services, preferential packages will be offered, apart from offering free trade advisory services.

Contact Point for Dubai Exports' Members

Mr. Feras Al Hamwi

Head Of Strategic Partnerships


Mobile: +97150 2853522 / +9714 4096945


Federal Customs Authority

The FCA was established in 2003. Its main roles are to deal with customs affairs in the UAE, and responsible for customs policymaking along with preparing unified legislations for organizing customs work and anti-customs smuggling and fraud. Also to ensure their implementation by competent authorities according to laws, regulations in force. In addition to preparing rules, regulations and procedures that organized customs works in the UAE.


JEX International Logistics L.L.C.

Jex International Logistics L.L.C. is a locally owned L.L.C Company based in Dubai, with the goal to serve cargo transportation
and provide logistics support for the local and international markets. Has global reach and network with more than 50 offices and partners 


Abu Dhabi Exports Office

Abu Dhabi Exports Office (ADEX) was established by Abu Dhabi Fund for Development, to provide buyer’s credit facilities in form of loans and guarantees to boost and open new markets for UAE exports.
The initiative seeks to support the national economy and enhance its competitiveness in line with the UAE’s strategies aimed at advancing economic diversification as a pillar of sustainable development, through expanding the range of export products and commodities.
Contact Point for DE & its Exporters:

Mobile: +971 2 693 9436  +971 2 693 9437  +971 2 693 9400  +971 2 693 9444

For Further Information Contact Export Initiatives & Partnerships Department, Tel: 04-4455310


Ministry of Industry & Advanced Technology

Established in July 2020, the Ministry of Industry and Advanced Technology (MoIAT) aims to boost the UAE’s industrial sector and increase its contribution to the GDP. The Office of the Minister of State for Advanced Technology, the Emirates Authority for Standardization and Metrology (ESMA) and the Industry sector in the Ministry of Energy and Infrastructure have been merged into the structure of the Ministry of Industry and Advanced Technology since then, and all authorities, responsibilities and duties have been transferred to the newly founded Ministry.
MoIAT develops laws and policies to establish a world-class industrial development framework to attract FDI and bright minds, enhance in-country value (ICV), foster entrepreneurship, create jobs, upskill local talent and boost exports of ‘Made in the Emirates.’ products.
From encouraging the establishment of industrial zones to building capacities in advanced technology, MoIAT accelerates industrial development to contribute to a diversified knowledge-based economy and achieve industrial self-sufficiency.
Also, Quality Infrastructure is considered a crucial component to the success of “Operation 300 Billion”, as the entire system falls under the supervision of the Ministry of Industry and Advanced Technology, upon the integration of the Emirates Authority for Standardization and Metrology within the Ministry's structure.

TÜV Rheinland Middleeast:

TÜV Rheinland is a global leader in independent Testing, Inspection, Certification, Training & Consultation services with nearly 150 years of experience and headquartered in Cologne, Germany. We have a global network of more than 500 offices in 70 countries around the world providing more than 2000 services. TÜV Rheinland tests technical installations, products, and services and supervises projects, processes, and information security for companies. Its experts train people in a wide range of careers and industries. This is made possible by the company’s global network of authorized laboratories, testing and training centers.  

TÜV Rheinland works as a gateway for global trade. We help governments fulfil national & international requirements and traders (exporters and importers) navigate through complex regulatory frameworks. The outcome is a smooth customs clearance process for importers and exporters alike by issuing a Certificate of Conformity (COC | COI | COR)
Our Conformity Assessment Services:
• Algeria: Certificate of Conformity (COC)
• Botswana: Certificate of Conformity (COC)/ Libya: Certificate of Inspection (COI)
• Egypt: Certificate of Inspection (COI)  
• Ethiopia: Certificate of Conformity (COC)
• Indonesia: Certificate of Inspection (COI)  
• Iraq: Certificate of Registration (CoR)
• Kuwait: Technical Inspection Report (TIR)
• Philippines: Certificate of Inspection (COI)  
• Morocco: Certificate of Conformity (COC)
• Uganda: Certificate of Conformity (COC)
• UAE: Certificate of Conformity (COC)
• Saudi Arabia: SALEEM-Program Certificate of Conformity (COC), Saudi Quality Mark (SQM) and Certificate of Conformity (CoC) according to SFDA
• GCC: Gulf Conformity Mark (G-Mark)
• Worldwide: Customized Commercial Inspections - Certificate of Inspection (COI)

Issa Alaydie
General Manager, Government Inspections & International Trade
Phone: +971 56 175 3276

EDA Egypt

It is an integrated entity that includes all export stakeholders aiming to perform the role of implementing the strategy of Ministry of Trade and Industry to increase and promote Egyptian exports through electronic marketing, promotional missions, and B2B meetings. Furthermore, Export Development Authority works on building and developing the export capabilities through specialized training and technical support.

Department for International Trade (DIT) -United Kingdom

Department for International Trade aim to secure UK and global prosperity by promoting and financing international trade and investment, and championing free trade.

Export Bahrain

Export Bahrain is the Kingdom’s first dedicated platform and the national export development and internationalization support arm of Bahrain that was launched in November 2018, under the purview of the SME Development Board as part of a national effort to support SME business expansion and international growth. Export Bahrain acts as a local partner to all businesses, creating a successful roadmap for exporting to reinforce the Kingdom of Bahrain’s position as a strategic global export hub and an international trade partner.


The National Trade Development and Promotion Organization of Zimbabwe – ZimTrade

The National Trade Development and Promotion Organization of Zimbabwe is the national trade development and promotion organisation in Zimbabwe, being a unique joint venture partnership between the private sector and the Government of Zimbabwe, established in 1991.  ZimTrade’s prime function is to facilitate and catalyse the development of viable and sustainable export trade through the timely provision of up-to-date and relevant trade intelligence, trade policy advocacy, capacity building initiatives as well as export development and promotion services.

The French Trade & Investment Agency - Business France

Business France is the national agency supporting the international development of the French economy, responsible for fostering export growth by French businesses, as well as promoting and facilitating international investment in France.

It promotes France’s companies, business image and nationwide attractiveness as an investment location, and also runs the VIE international internship program.

Founded on January 1, 2015 through a merger between UBIFRANCE and the Invest in France Agency, Business France has 1,500 personnel, both in France and in 70 countries throughout the world, who work with a network of public- and private-sector partners.


New Zealand Trade and Enterprise (NZTE)

New Zealand Trade and Enterprise (NZTE) is a government economic development and trade promotion agency.  It offers strategic advice, access to networks and influencers, research and market intelligence, and targeted financial support to help businesses on their international journey and works to promote and support the growth of New Zealand business overseas.


Institute for Export & Investment Promotion (Pro Ecuador)

PRO ECUADOR is the official organization for trade and investment promotion of the Republic of Ecuador, responsible of fostering Ecuadorian exports and foreign investment. The organization is adjunct to the Ecuadorian Ministry of International Trade and it operates with the aim of enhancing the competitiveness of the country as a preferred trading and investment partner. PRO ECUADOR has 30 Overseas Trade Offices, focusing on research, trading and international business.

PRO ECUADOR aims to open new markets for Ecuadorian products, identifying market opportunities, buyers, entry market requirements, and participation in trade promotion events such as international exhibitions, trade missions and business conferences.


Australian Trade Commission - AUSTRADE

The Australian Trade Commission – Austrade – is the Australian Government's trade, investment and education promotion agency. Through a network of offices in over 50 countries, Austrade assists Australian companies to grow their international business, attracts productive foreign direct investment into Australia and promotes Australia's education sector internationally.


The German Emirati Joint Council for Industry (AHK)

The German Emirati Joint Council for Industry & Commerce (AHK) was founded in May 2009 and fully integrated the German Industry & Commerce Office which had already existed for 10 years in Dubai and for 5 years in Abu Dhabi at that time. The AHK is the first bilateral federal business organization as well as the first international institution on federal level which has been founded in the Gulf.
In addition to its role as the official representation of the German Industry & Commerce on behalf of the Federal Republic of Germany, AHK offers a range of activities such as business intelligence and consulting services for market entry, sourcing for business partnerships as well as trade fairs participation in the UAE and Germany. As a membership organization, AHK functions as an effective information and networking platform to support bilateral business relations through regular get-togethers, special events, committees and working groups. Social Events offer members the opportunity to network outside the business environment.


The General Directorate of Export Promotion of The Ministry of Foreign Affairs of Chile (Prochile)

The Export Promotion Bureau (ProChile), an agency under the Foreign Ministry's Directorate General for International Economic Relations, works to advance and consolidate Chilean trade policy.


Korea Trade-Investment Promotion Agency (Kotra)

KOTRA was established in 1962 to bolster the Korean economy through trade and has since travelled alongside Korea on its journey of economic growth. In the 1960s and 70s, KOTRA developed overseas markets and in doing so served as a driving force in increasing Korea's exports. In the 1980s, KOTRA led efforts to achieve economic diplomacy in Eastern Europe and the former Soviet Union.


Hong Kong Trade Development Council (HKTDC)

A statutory body established in 1966, the Hong Kong Trade Development Council (HKTDC) is the international marketing arm for Hong Kong-based traders, manufacturers and service providers.


Algerian Agency for the Promotion of Foreign Trade (ALGEX)

The Algerian Agency for the Promotion of Foreign Trade, established in 2004, is a public administrative body under the Algeria Ministry of Commerce.  


The National Centre for Marketing & Price Study of the Republic of Belarus

The National Centre for Marketing is one of the top Belarusian consulting companies that renders a complex of services to promote foreign economic activity of the Republic of Belarus, as well as provides comprehensive support for procurement procedures.


The Korea International Trade Association (KITA)

The Korea International Trade Association(KITA) was established in 1946 with the objective of advancing the Korean economy through trade, and is currently the largest business organization in Korea with over 70,000 member companies. Representing the interests of Korea's global traders.


UAE India Business Council

The Official Joint Business Council set up by both the UAE and Indian Governments for promoting economic synergy between both the countries.


Trade & Investment Agency of Portugal (AICEP)

“AICEP Portugal Global - Trade & Investment Agency is a Portuguese Government business entity, focused in encouraging the best foreign companies to invest in Portugal and contribute to the success of Portuguese companies abroad in their internationalization processes or export activities.
It is an “one-stop-shop” Agency, and reliable partner, whenever businessmen are looking to invest or buy Portuguese services or products.
aicep Portugal Global Group also includes aicep Global Parques - an industrial parks management entity that helps you in the process of choosing the best location for your business.”


Invest Sao Paulo

Invest SP mission is to foster development of the State of São Paulo economy through investment and export promotion. The Agency also seeks to stimulate innovation in the State and help improve São Paulo’s business environment.

UK’s Department for International Trade (DIT)

The UK’s Department for International Trade (DIT) helps businesses export and grow into global markets and help overseas companies locate and grow in the UK. It is also secure UK and global prosperity by promoting and financing international trade and investment, and championing free trade.